Last year was a difficult year to compete with at Lucid. With the release of powerful Lucid Suite capabilities, AI advancements, FedRAMP® authorization, and much more, we had a high bar to live up to.

But 2024 was no ordinary year at Lucid. Our teams were committed to building transformative capabilities and content that empower our customers to collaborate, align, and build with clarity and purpose. As we round off this year, we are confident that what we’ve created will propel our users into 2025 with greater strength and success. 

So, before we jump into planning for the new year ahead, let’s take a moment to look back at what we’ve accomplished in 2024. 

And remember, the best is always yet to come.

Solutions for Agile teams

We introduced several robust solutions to empower Agile teams—and all teams—to collaborate, align, and clarify work to be done to deliver value faster. 

Here are some of the capabilities we launched to improve team-level coordination and program-level planning:

Jira and Azure DevOps integrations with dependency mapping

We updated our Jira integration and Azure DevOps integration to include dependency mapping and the ability to add these Lucid Cards to Dynamic Tables and Timelines.

Visualize dependencies with Lucid in real time directly from Jira and Azure DevOps. Any new dependencies created will bidirectionally sync so you no longer have to manually transfer plans over to either product. Hello, efficiency (and more engaging sprint planning sessions)!

Reporting shapes

Visually track your team’s progress and workload with data-backed reporting shapes. Create a workload tracker shape within a Dynamic Table, and create a progress bar shape within a Dynamic Table, Frame, or Timeline.

Private mode

Give your team members the safety to share their authentic ideas and feedback and to ask questions anonymously using private mode. Eliminate groupthink in ideation sessions by keeping sticky note authors and content hidden. At the end of the session, you can reveal the contents of sticky notes while keeping authors hidden to maintain privacy.

Agile estimation

This new capability helps teams quickly assess the effort associated with individual tasks using a poker-planning style approach. With a shape bank for story points or T-shirt sizes, each team member can privately add an estimation value below a card. Once everyone has chosen a value, view and discuss the results with your team and apply the agreed estimate to the Lucid Card or Jira Card.

In addition to these features, we released a new Agile Visualization badge that shows how to use Lucid to sustain the values of the Agile Manifesto.

An improved experience for teams

Lucid is built for collaboration—and that all starts with forming teams. We revamped our user experience so you can build a shared, collaborative space for your team with centralized resources via team hubs and team spaces. 

When you create a team in Lucid, whether that’s a formally structured team or a cross-functional team working on a shared goal, you will get a team hub, where you’ll find your team space, team documents, and team members. Create documents that are automatically shared with the entire team, and pin a team space to act as your home base for team coordination.

Continued developments with AI

Throughout 2024, we continued to add new AI functionality into our products to help teams visualize and build faster. We released:

• Generate a diagram with AI: Generate and iterate on diagrams using AI prompts. Simply type out a prompt, and within seconds, you have a diagram. You can even enhance your prompt with AI to generate a more sophisticated diagram from the start.

• Mind maps + AI: Build comprehensive, dynamic mind maps in Lucidspark using the power of Collaborative AI.

• Integrations with Copilot and Microsoft Graph: These integrations enable users to access and search all Lucid documents from Microsoft 365 products. The Lucid Copilot plugin provides users with Lucid data, allowing Copilot to easily find and retrieve Lucid documents.

Enterprise Shield

Our Enterprise Shield add-on adds an enhanced layer of fortified security and granular control to Lucid’s already highly secure platform. Admins can:

• Protect sensitive data.
• Control who has access to data.
• Enhance compliance.

Developer platform and integrations

We released 30+ integrations and enhanced our developer platform so teams can create more powerful, custom solutions that streamline workflows.

Dropbox Dash, Cisco, Zoom, Google, and Instructure were among some of our fantastic partners who built apps on our API.

Templates

Templates are a great way to jump-start your work and facilitate collaboration. 73 templates were added this year that can help users with Agile ceremonies, project management, and more. 

Here are the most-used templates created in 2024:

Agile daily standup

Mind map

Sprint retrospective

Salesforce role hierarchy

Task estimation

Awards

Finally, with all of our dedication and commitment to our employees and customers, we were honored to receive some major awards in 2024, including: 

• #12 most popular app on Okta (Okta Businesses at Work report)
• #63 on the Forbes Cloud 100
• Fortune Best Workplaces in Technology
• PEOPLE Companies that Care
• TrustRadius 2024 Most Loved
• TrustRadius 2025 Buyer’s Choice award
• 2024 G2 Award for Best Relationship - Enterprise
• PC Mag Editor’s Choice

Thank you all for a wonderful year. We look forward to many more successes in 2025!

New Lucid content 

In addition to all of our new templates and capabilities, we thoughtfully created content to empower our users to collaborate smarter and build faster.

Lucid Training Labs

Lucid Training Labs is full of free, self-paced courses to help you dive deeper into our products and use them more effectively. You can even earn badges for completing learning pathways.

Our most popular resources include:

• Intelligent Diagramming: Build data-backed diagrams that boost alignment and efficiency.
• Generate a diagram: Learn how to create powerful visuals with AI in Lucidchart.
• Visual Activities: In this fast class, see how to efficiently gather feedback and input from your team using Visual Activities.

Blog posts

With blog posts being published each week, we’ve built a robust library of resources centered around topics like digital transformation, product development, Agile, and more. 

Our top-performing blog posts this year are:

• Digital collaboration reimagined: A new approach for aligning teams 
• [Guide] How to set up your hybrid workplace to maximize collaboration
• How to promote collaboration equity in your organization

Webinars

We have continued hosting bi-monthly webinars with Lucid experts to show how to improve team alignment, streamline workflows, and increase agility with visual collaboration. Aside from our popular Lately @ Lucid events, here are our three best-performing webinars:

• Aligning teams and encouraging participation: 5 use cases for Visual Activities
• Building effective business process diagrams
• Sustaining the values of the Agile Manifesto in today’s workforce

If you missed these sessions live, you can watch them on demand now!