Lucid professional services

We want every user to see and build their future. Our experts provide solutions and resources tailored to your organizational goals, so your team uses the Lucid Visual Collaboration Suite successfully.

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Digital transformation and cloud migration

Efficient solutions keep you ahead of the curve in the cloud. Lucid helps teams operate seamlessly in a digital world.

Innovation and new product development

Make your work a catalyst for innovation. Leverage our solutions to conceptualize and create groundbreaking products.

Hybrid work and organizational behavior

Manage change, hybrid work, or a distributed workforce with best practices that make teams successful anywhere.
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How Lucid can support you

Deep use case engagement and coaching

Have a unique goal you want to meet using Lucid products? Our consultants find specific ways to modernize your work.

Hands-on product education

Our experts provide extensive user training across the Lucid Visual Collaboration Suite targeted toward your needs.

White glove account setup and support

Our best-in-class implementation team provides set-up and admin coaching to prepare accounts for long-term success.
"Our Lucid deployment was so successful because the team we were working with was very dedicated to success, and they did a great job…. They took their time with our program staff, and they really delivered a product that we can continually improve upon."

"Wonderful training and very engaging. Great job presenting everything in just one short hour. Definitely going to recommend this feature to my team and senior leadership within the organization!"

“Lucid's trainers are the most engaging and inspiring trainers I've ever seen. Their energy is infectious, and they make me want to advocate for the product like never before. Well done!”

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Learning management system

Find courses and tutorials to help teams use Lucid products.

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Case studies

Learn how other organizations are using the Lucid Visual Collaboration Suite.

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Thought leadership

See how Lucid enables organizations to meet current business challenges effectively.

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Professional services FAQs

Are professional services available for all Lucid products?

Yes, we offer a wide range of services across the Lucid Visual Collaboration Suite for Lucidchart, Lucidspark, and optional accelerators.

Does Lucid have the ability to personalize its professional services offerings for my company’s needs?
Yes, we support various business initiatives, use cases, and teams. In the event that an existing service does not provide the right support, then our Professional Services team will work with you to create a customized solution.
Does Lucid offer professional services to assist with migration from a competing product?
Yes, Lucid provides a services package specifically crafted to assist customers with migration from competing products. This includes account setup, user training, document migration, and more.
I’m using Lucid products to support an initiative such as an innovation program, agile transformation, digital transformation, etc. Can Lucid’s professional services team help me get the most out of the platform to support this initiative?

Absolutely! While our professional services team are certainly experts in the Lucid Visual Collaboration Suite, we are also subject matter experts with practical experience working through these types of initiatives.

Are Lucid’s professional services charged up front, by cadence, based on milestones, or using another model?

Our professional services are structured as defined, off-the-shelf deliverables and are thus billed up front (often alongside software licenses). We are exploring other models as we continue to grow and can work with you to ensure our billing model meets your needs.

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