Conflict competence: How to work through and learn from disputes
During this webinar, you’ll gain tools and strategies to:
- Reframe conflict as an opportunity to improve and build relationships.
- Create a safe space to handle conflict.
- Establish a conflict protocol.
Use these resources to approach conflict in a new way:
- Webinar slides
- Conflict canvas template in Lucidspark
- Conflict protocol canvas template in Lucidspark
About the speaker
Samantha Denning believes that the quality of our interactions and relationships dictates the quality of our lives, and this is the foundation of her passion and life's work: helping individuals and teams improve the quality of their lives and communication, thus building more productive and connected relationships. As a professional coach, mediator, and facilitator, Samantha provides customized support and solutions to a wide range of diverse and influential individuals and organizations. The tools and strategies she shares helps her clients to successfully navigate complex challenges and circumstances, while increasing their capacity to lead with greater impact and influence.
Additional information and credentials:
Co-Active Certified Coach, CPCC
Justice Institute of British Columbia: Certification In Mediation
Justice Institute of British Columbia: Certification in Conflict Coaching
Scrum Alliance: Certified Scrum Master