Connect, share, and inspire in the new Lucid Community

Nick Rico

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Lucid tips and updates

Dear Lucid users,

We are thrilled to announce the launch of the new Lucid Community—a space where our incredible users can connect, collaborate, and share their experiences. Since 2010, Lucid has been on a mission to empower teams and companies of any size, in any location, to visualize where they are today and where they want to go next. Anytime you have an idea, Lucid can help you build it, communicate it, and bring it to life.

As the SVP of CX and GTM strategy at Lucid, I want to take a moment to share why this new community is so important to us and how it embodies our core values of innovation and collaboration.

1. Collaborate to spark innovation: Post in the community

At Lucid, we've always believed that the best source of inspiration for innovation is our user base. You, our valued users, use our products in ways we could never anticipate. Your use cases, insights, and creative ideas inspire us and other users to build and visualize in new, creative ways! We designed this new community to make it easier for you to share your ideas, discuss your unique use cases, and influence others.

lucid community platform homepage — Get started by posting in the community or exploring what others have shared.

To drive innovation:

2. Strengthen your support network: Share your solutions and get involved

We understand that sometimes learning and navigating new technologies can be challenging. The new Lucid Community provides a platform for you to ask questions, seek advice, and offer solutions. By joining forces, we can build a strong support network that empowers all users to maximize their potential with Lucid products.

To grow your influence:

Ask a question or offer support.
Check out our troubleshooting tips and tricks.
Apply to our top contributor program, the Lucid Legends, dedicated to connecting our most committed and expert users.

3. Zoom in on specialized best practices: Join a user group

Collaboration is at the heart of what we do, and your expertise in this area is invaluable. Share best practices for collaboration using Lucid products to benefit you and countless others. Whether you're a seasoned pro or just starting your journey with Lucid, you have a role to play in advancing how teams collaborate visually.

Today, Lucid's products are used by millions of individuals and businesses across the globe. Our user base spans various industries from technology and education to healthcare and finance. The Lucid Community is the hub where we encourage the sharing of new ideas and best practices within and across industries and specialties.

lucid community platform user groups — Join a group around specialties, such as education, engineering, IT, and more.

To share and learn from others:

Join a user group to share or learn more about how Lucid is being used in your industry or specialty.

4. Foster a sense of belonging: Share about yourself and learn about others

The Lucid Community is for everyone. It's a place to connect with like-minded professionals from various industries and backgrounds. Here, you can build relationships, celebrate successes, and find a supportive community that shares your passion for visual collaboration.

Example of a user profile page. Customize your own to share more about yourself.

To connect with others:

Create your user profile to share more about who you are.
View the profiles of our team members who are eager to help you.
Check out our badges to see how you can get involved.

5. Shape our future: Give us feedback on how we can improve

Your collective feedback helps us chart the course for future developments at Lucid. We rely on your input to understand what's working well and where we can make improvements. As we grow, your guidance will be instrumental in ensuring our products meet your evolving needs.

To share and support ideas:

Visit our feedback posts and comment on ideas you’re interested in seeing in the future.

We're excited to learn from your experiences and to hear about how you use Lucid products to help you see and build the future—the future of your business, your product, and your latest project.

The Lucid Community is now live, and we encourage you to join, engage, and make it your own. We look forward to collaborating with you in this exciting new space.

Warm regards,

Nick Rico

SVP of CX and GTM Strategy

Lucid Software

Join the community now!

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About the author

Nick leads all aspects of customer acquisition at Lucid, including demand and lead generation, as well as CRM efforts and performance marketing channels. In his 15-year career, he has brought his experience in customer marketing, financial planning, and pricing analysis to top SaaS technology firms such as Ancestry, Adobe, and Omniture, as well as multinational conglomerates such as G.E. Nick holds a B.S. in corporate finance from the University of Utah and an MBA from Westminster College.

About Lucid

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Its products include the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The Lucid Visual Collaboration Suite, combined with powerful accelerators for cloud and process transformation, empowers organizations to streamline work, foster alignment, and drive business transformation at scale. airfocus, an AI-powered product management and roadmapping platform, extends these capabilities by helping teams prioritize work, define product strategy, and align execution with business goals. The most used work acceleration platform by the Fortune 500, Lucid's solutions are trusted by more than 100 million users across enterprises worldwide, including Google, GE, and NBC Universal. Lucid partners with leaders such as Google, Atlassian, and Microsoft, and has received numerous awards for its products, growth, and workplace culture.

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