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Lucid Software Inc. Sub-Processor List

Authorized Sub-Processors for Lucid Software

As of October 22, 2021

US Data Center

Lucid engages a few third-party service providers that process the data, information, images, and other content that is uploaded to, imported into or created in one of our subscription services by our users in connection with the provision of our Services to customers whose data is hosted in our U.S. Data Center.

Vendor

Services Related to Lucid

Location

Amazon Web Services (AWS) 

Web hosting and data servicesUnited States

Atlassian Pty Ltd

Content management and issue/project tracking

United States

Google

Business applications and zero-knowledge encrypted backup for business continuity

United States

Marketo, Inc.

E-mail communications

United States

Microsoft PhotoDNA

Scans images uploaded into Lucid’s subscription services for known images of child exploitation

United States

Sendgrid, Inc.

E-mail communications

United States

Snowflake Computing, Inc.

Analytics services

United States

Splunk Inc.

Logging solution

United States

Workato, Inc.

Data ETL

United States

Zapier

Workflow Automation

United States

Zendesk, Inc.

Customer support

United States

Zoom Video Communications, Inc.

Web-conferencing system

United States

 

EU Data Center

Lucid engages a few third-party service providers that process the data, information, images, and other content that is uploaded to, imported into or created in one of our subscription services by our users in connection with the provision of our Services to customers whose data is hosted in our EU Data Center.

Vendor

Services Related to Lucid

Location

Amazon Web Services (AWS) 

Web hosting and data servicesGermany

Atlassian Pty Ltd

Content management and issue/project tracking

United States

Google

Business applications

United States

Google Cloud Platform

Zero-knowledge encrypted backup for business continuity

EU

Marketo, Inc.

E-mail communications

United States

Sendgrid, Inc.

E-mail communications

United States

Snowflake Computing, Inc.

Analytics services

United States

Splunk Inc.

Logging solution

United States

Workato, Inc.

Data ETL

United States

Zapier

Workflow Automation

United States

Zendesk, Inc.

Customer support

United States

Zoom Video Communications, Inc.

Web-conferencing system

United States

 

Lucid Software Inc. Affiliates

Entity NameEntity Country

Lucidchart B.V.

The Netherlands

Lucidchart Pty Ltd

Australia

These lists will be maintained and updated from time to time, as Lucidchart develops and grows.

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