Data Cloud - Case Data Model

This template works on the following products:

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*For all Lucid plan types

This Salesforce data model can help you: 

- Document the case entities provided with the Salesforce Customer 360.
- Visualize the relationships between entities.
- Understand the meaning of the relationship between two entites.

Open this template and add content to customize this Customer 360 case data model to your use case.

This Salesforce data model can help you:

  • Document the case entities provided with the Salesforce Customer 360.
  • Visualize the relationships between entities.
  • Understand the meaning of the relationship between two entites.

Open this template and add content to customize this Customer 360 case data model to your use case.

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