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Have a unique goal you want to meet using Lucid products? Our consultants find specific ways to modernize your work.

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Our experts provide extensive user training across the Lucid Visual Collaboration Suite targeted toward your needs.

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Our best-in-class implementation team provides set-up and admin coaching to prepare accounts for long-term success.

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FAQ

Are Professional Services available for all Lucid products?

Yes, we offer a wide range of services across the Lucid Visual Collaboration Suite for Lucidchart, Lucidspark, and Lucidscale.

Does Lucid have the ability to personalize its Professional Services offerings for my company’s needs?

Yes, we support various business initiatives, use cases, and teams. In the event that an existing service does not provide the right support, then our Professional Services team will work with you to create a customized solution.

Does Lucid offer Professional Services to assist with migration from a competing product?

Yes, Lucid provides a services package specifically crafted to assist customers with migration from competing products. This includes account setup, user training, document migration, and more.

I’m using Lucid products to support an initiative such as an innovation program, agile transformation, digital transformation, etc. Can Lucid’s Professional Services team help me get the most out of the platform to support this initiative?

Absolutely! While our Professional Services team are certainly experts in the Lucid Visual Collaboration Suite, we are also subject matter experts with practical experience working through these types of initiatives.

Are Lucid’s Professional Services charged up front, by cadence, based on milestones, or using another model?

Our Professional Services are structured as defined, off-the-shelf deliverables and are thus billed up front (often alongside software licenses). We are exploring other models as we continue to grow and can work with you to ensure our billing model meets your needs.

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