Align technology with desired business outcomes
Many organizations lack a consistent understanding of business processes and struggle to deliver the right value when choosing technology to orchestrate them, such as AI agent workflow platforms. These orgs risk falling short of expected ROI, losing engagement, and creating shadow solutions.
In this report, we believe Gartner® presents actionable solutions for understanding your internal processes and their complexity before introducing agentic automation.
Download the Gartner report to learn the steps you can take to:
- Understand how processes are organized within your organization.
- Understand process complexity.
- Select a technology platform by assessing the orchestration depth.
Gartner, Understand Your Processes Before Investing in Agentic Automation, Saikat Ray, Keith Guttridge, Marc Keremans, Arthur Villa, Gary Oliffe, Tim Nelms, Ilona Hansen, Tushar Srivastava, Sachin Joshi, 10 February 2026
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