How to encourage divergent thinking
As leaders and project managers, it's easy to think of yourself as the calendar keeper or the goad needed to get people to reach their goals. After all, projects need to become realities, and that's not going to happen by magic!
It's critical for leaders to shepherd projects along and produce viable outcomes. But seeing the role in that narrow way makes it more likely that you will overcommit to the details of a project (the planning and logistics) rather than focusing on the big picture. The best project managers help people dream big and deliver. And by combining the power of divergent and convergent thinking, you can help your team excel at both.
Make time for both divergent and convergent types of thinking
Divergent and convergent thinking are both critical to the success of a project, but they mix about as well as oil and water. To encourage people to maximize the benefits of both, start by separating the two processes and following a natural flow of divergent thinking vs. convergent thinking.
Hereâs what that might look like in the course of a project:
Phase 1: Divergent thinking
At the beginning of a project, get the creative juices flowing with a true brainstorm session. A true brainstorm is different from the quick, ad hoc list-making activities that often pass for the name. In true brainstorming, there are no wrong answers, and there's enough time between the creative phase and the evaluation phase to let new ideas simmer.Â
Most companies mix brainstorming and evaluation into the same meeting with disastrous results. Most employees won't share their early ideas if they feel like they'll be shot down (38% of employees say they wonât take initiative if they think leaders won't explore their ideas fully), which reduces creativity, morale, and doesnât always lead to the best solutions.
So educate your employees on the difference between convergent vs. divergent thinking, then create some meetings where the sole point is to come up with big ideas.
Phase 2: Convergent thinking
After people have had some time to mull them over, bring your team back together to analyze the ideas according to specified project goals and existing limitations. That way you'll get fresh thinking alongside your deliverables.
Implement ways to collaborate
Sometimes project managers worry that divergent thinking will result in endless ideation meetings that will bog down the process. But investing in smart collaboration tools and processes can help your team stay nimble while cutting the logistical fat.
The first form of collaboration is human-centered. If you want to get the best results, create teams with people who think differently. While everyone is capable of both divergent and convergent thinking, pairing people who excel at one with people who excel at the other can help your team nail both vision and execution. This is especially true if you've educated your employees on the benefits of both ways of thinking and clearly delineated which part of the process happens when.Â
You can also invest in a project management software that allows people to communicate in real time about projects and ideas, automates busywork, and allows for flexibility on the organization level. Collaborating in this way cuts down on unnecessary meetings, confusion, and over-planning that robs teams of the opportunity for divergent thinking.
Team leaders don't have to choose between planning and brainstorming or productivity and creativity. By creating clear containers for different types of thinking, you can have bothâand a better product.Â