Process mapping software

Lucidchart is an intelligent diagramming application that makes creating a process map easy with drag-and-drop shapes, ready-to-use templates, and more.

Make a free process map

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Communicate complex processes with ease

Document and improve any plan or process

Create a clear, easy-to-read visualization of your process using our process mapping software. With extensive shape libraries, customizable templates, and intuitive formatting tools, Lucidchart helps you create detailed process maps online that meet your team’s specific needs.

Collaborate in real time, no matter where your team is

Lucidchart lets you collaborate with your stakeholders and team members in real time. Work simultaneously with your team in the same document, with all of your edits updating instantly, so you never miss input from your team. On Mac or PC, Lucidchart lets you create, edit, and share your diagram from anywhere, anytime.

Keep your team on the same page with presentation mode

Whether you’re looking to present a high-level overview of your process to executives or want to take a closer look at specific tasks, our presentation mode has you covered. Easily switch from your canvas to our presentation mode to create clean, professional, and even interactive presentations in seconds.

Leverage your Google account to make diagramming easier

Get even more out of your Google log-in with our online process map creator’s powerful integrations for Google Workspace. Our free add-ons for Google Docs, Sheets, and Slides allow you to insert your diagrams into text-heavy documents, spreadsheets, and slideshows with a few easy clicks.

Boost productivity with 100+ integrations

Connect Lucidchart to apps from leading providers like Google, Microsoft, and Slack. Explore the Lucid integrations marketplace for apps to streamline communication, strategic planning, task management, and more.

Lucidchart feature highlights

Streamline work by enabling multiple collaborators to create and edit the same diagram at once.

Free Process map templates

Business Process Flow template

Go to Business Process Flow template template

Processing and Qualifying Leads Example

Go to Processing and Qualifying Leads Example template

Support Process Template

Go to Support Process Template template

Getting started in Lucidchart

Follow along with this video tutorial and learn how to make any type of diagram in Lucidchart.

Make a diagram

Why teams choose Lucidchart

As an intelligent diagramming application, Lucidchart provides simple yet powerful capabilities for visualizing information.

Collaboration. Bring teams together side by side on a shared canvas from anywhere in the world.

Alignment. Build transparency and shared understanding of how a team or company works.

Large-scale change. Increase visibility, standardization, and knowledge sharing across your entire org.

End-to-end workflows. Upgrade to the Lucid Suite for a complete, connected visual collaboration solution.

What is a process map

A process map is a planning and management tool that visually describes the flow of work. Using process mapping software, process maps show a series of events that produce an end result. It shows who and what is involved in a process and can be used in any business or organization and can reveal areas where a process should be improved.

Additional Lucidchart resources

Lucid Training Labs

Learn visual collaboration skills in free, self-serve courses and live training workshops.

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Lucid Community

Connect with other users to share tips and insights. Provide feedback to Lucid’s product team.

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Help center

Find detailed articles with step-by-step instructions for using specific Lucid features.

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Lucidchart tutorials

Go to the Lucidchart tutorials playlist on YouTube for video training on various topics.

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Collaborate with AI

Get an overview of Lucid’s AI functionality and find additional resources.

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Lucid blog

Explore tips for optimizing collaboration, aligning teams, and driving initiatives in Lucidspark.

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Lucidchart pricing

Create a free account and compare options for paid Individual, Team, or Enterprise plans.

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Process map frequently asked questions

I already have all my process steps on a spreadsheet. How can I use this in Lucidchart?

Lucidchart’s import feature allows you to insert information from spreadsheets and plain text files directly into your diagram, saving you from manually entering your information.

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What are the most common types of process maps, and do they all use the same standard symbols?

Depending on the process you want to communicate, there are many types of process maps you can use, like business process maps. Use our resource guides to find out everything you need to know about process mapping.

What is process mapping

How can I show the current and future state of my processes?

In Lucidchart, you can show current and future states on the same diagram by including each state on a different layer. Then, add an action to toggle layers so collaborators can easily switch between states.

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Everything you need to make a diagram

In addition to our online process mapping software, Lucidchart offers support and training resources to help you branch out to any type of diagram.

Lucid Training