Blog

Incident management plays a vital role in the day-to-day operations of organizations large and small. To ensure your IT support team is most effective, implement a clear process flow from the incident report to resolution.

Accounts receivable refers to outstanding invoices, or the money that customers or clients owe the company for any goods or services rendered. Check out these tips for streamlining your accounts receivable process to ensure your company receives payment while maintaining important customer relations. 

80% of your sales come from 20% of your clients. Learn best practices for strategic account management with Lucidchart.

In today’s fast-paced development environment, businesses and organizations have to move quickly to remain competitive, so many of them have switched to more agile disciplines, including continuous deployment. Learn best practices for continuous deployment, the ongoing delivery of software features.

When it comes to project management, quality is more important than quantity. Stop wasting valuable resources—narrow your initiatives down to those that align with your overall company vision. Learn how to align your project strategy and prioritize projects.

Sales pipeline management is crucial to the ongoing success of your sales process. Read the dos and don'ts for mastering your pipeline so you can unlock revenue, identify bottlenecks in your sales funnel, and accelerate your sales cycle.

Project managers need all the help they can get to keep projects on track. Learn how you can track and measure ongoing progress and improve project outcomes using a project management dashboard. (Plus, see how Lucidchart can help you visualize real-time data.)

High-profile data breaches in the last few years have put data security at the forefront of political, tech, and business news. Learn what security testing is and how you can implement better testing processes to protect your organization and your users.

Ineffective workflows can ruin your team's productivity and cost your company a lot of money. Max Benz from Filestage shares how to perform workflow analysis in order to identify the weaknesses in your process and start optimizing.

A product roadmap visualization can help product managers organize their team's strategy, goals, and tasks into easily understood charts and process maps. Learn how to create a product roadmap and improve your team's communication today.

What is enterprise sales? In this article, you'll learn the evolution of strategy in enterprise sales as well as the four stages of a complex sale. We'll walk you from the discovery stage to implementation so you can close bigger deals faster.

Many circumstances have the potential to disrupt your business, but you can prepare for potential disaster with a business contingency plan. Read over the steps and check out our templates to build out your own plan.