Customer and user understanding templates

Discover templates for creating empathy maps, user personas, conversion funnel diagrams, and solution trees.

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Card sorts

Used with:

Go to Card sorts template

Free

Audience analysis

Used with:

Go to Audience analysis template

Free

Voice of the customer

Used with:

Go to Voice of the customer template

Free

Market segmentation matrix

Used with:

Go to Market segmentation matrix template

Free

Roman's persona template

Used with:

Go to Roman's persona template template

Free

The BETTER creative model

Used with:

Go to The BETTER creative model template

Free

Simple user observation

Used with:

Go to Simple user observation template

Free

Interviewer cheat sheet

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Go to Interviewer cheat sheet template

Free

P.O.E.M.S User snapshots

Used with:

Go to P.O.E.M.S User snapshots template

Free

Buyer interview with Clozd

Used with:

Go to Buyer interview with Clozd template

Free

Remember the future

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Go to Remember the future template

Free

Platform experience canvas

Used with:

Go to Platform experience canvas template

Free

Product overview

By initiative

By team

By industry

Support and services

Education

Policies and practices

About Lucid Software

Customer and user understanding templates

Card sorts

Audience analysis

Voice of the customer

Market segmentation matrix

Roman's persona template

The BETTER creative model

Simple user observation

Interviewer cheat sheet

P.O.E.M.S User snapshots

Buyer interview with Clozd

Remember the future

Platform experience canvas