Customer and user understanding templates

Discover templates for creating empathy maps, user personas, conversion funnel diagrams, and solution trees.

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House of Quality

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Identify the impact

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IDIC model

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Voice of the Customer translation matrix example

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Orchestrate impact journey

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Content map with funnel (B2C) example

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Empathy map

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Task analysis diagram example

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Voice of the Customer translation matrix

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Empathy map with gains and pains

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User persona card

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Task analysis diagram

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Product overview

By initiative

By team

By industry

Support and services

Education

Policies and practices

About Lucid Software

Customer and user understanding templates

House of Quality

Identify the impact

IDIC model

Voice of the Customer translation matrix example

Orchestrate impact journey

Content map with funnel (B2C) example

Empathy map

Task analysis diagram example

Voice of the Customer translation matrix

Empathy map with gains and pains

User persona card

Task analysis diagram