Customer and user understanding templates

Discover templates for creating empathy maps, user personas, conversion funnel diagrams, and solution trees.

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Interviewer cheat sheet

Used with:

Discovery board

Used with:

Empathy map

Used with:

Show and tell

Used with:

Conversion funnel

Used with:

My worst nightmare

Used with:

User persona

Used with:

AEIOU method

Used with:

Persona grid

Used with:

Customer segmentation

Used with:

Research repository

Used with:

Platform experience canvas

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