Customer and user understanding templates

Discover templates for creating empathy maps, user personas, conversion funnel diagrams, and solution trees.

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Interviewer cheat sheet

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Discovery board

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Empathy map

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Show and tell

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Conversion funnel

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My worst nightmare

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User persona

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AEIOU method

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Persona grid

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Customer segmentation

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Research repository

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Platform experience canvas

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Product overview

By initiative

By team

By industry

Support and services

Education

Policies and practices

About Lucid Software

Customer and user understanding templates

Interviewer cheat sheet

Discovery board

Empathy map

Show and tell

Conversion funnel

My worst nightmare

User persona

AEIOU method

Persona grid

Customer segmentation

Research repository

Platform experience canvas