Project scope management process
The purpose of a scope management process is to create a scope management plan that keeps your project on time and on track. This process is a process group in our Project Management Body of Knowledge (PMBOK) guide, which we recommend reading for additional context.
A basic project scope management process includes the following steps:Â
1. Plan scope management
During this phase, you create a scope management plan to determine how you will define, manage, validate, and control the scope of the project. This part of the process will require you to gather input from stakeholders and review the project charter/project plan.
2. Collect requirements
Before you can begin to define the project, youâll need to know the exact requirements for the project to accurately predict costs and ensure that deliverables meet the expectations of your stakeholders.Â
Consider creating a project charter, business case, or other documentation to gather the necessary information. Based on the PMBOK Guide, requirements can include:Â
- Business requirements: Explanation of why the project should be undertaken and how the project aligns with the companyâs strategic objectives
- Stakeholder requirements: Requirements determined after identifying and engaging with stakeholders
- Solution requirements: Features, functions, and characteristics of the product required for it to meet business and stakeholder requirements
- Transition requirements: Any actions needed to implement or transition from as-is to future state
- Project requirements: Events, processes, and constraints on time and budget
- Quality requirements: Criteria and conditions to validate that the project has been successfully completed (i.e., success factors)
Without knowing exactly what the projectâs expectations and targets are, thereâs no way to know if the project is successful or unsuccessful.Â
3. Define the scope
Even seemingly straightforward projects can fall victim to scope creep (the ballooning of a projectâs original goals).Â
For instance, you may initially have been tasked with building a landing page for a white paper that includes a simple form, but after the project is underway, the stakeholders change the projectâs parameters to include a fully animated embedded video, an interactive quiz, and a customer service bot. Suddenly, something that should have taken only a week to complete ends up taking well over six months because things kept getting added to the project.
Scope creep is common, but you can avoid it with a project scope statement. This detailed documentation includes a list of whatâs in and whatâs out of scope so that, when someone asks you to add to the project, you can politely (but firmly) point that person to the change control process.
A project scope statement should include:
- Purpose of the project.
- Desired results.
- Deliverables.
- Acceptance criteria for project deliverables.
- Exclusions.
- Limitations, including timeframe and cost.
- Procedure to follow in addressing uncertainties.
Create a project scope statement template so your team can consistently follow this process for each project that comes up.Â
As you determine and communicate realistic timeframes for the project, consider these tools. These are also great to show shareholders so they can weigh in on timelines and deadlines.
PERT charts
PERT stands for Program Evaluation and Review Technique. It provides for variables the time required to complete each activity in your project scope, which will help you plan for the worst case scenario and still finish the project on time.